Our Policy

Shipping Process
Please allow 3-4 business days for shipping as Covid 19 has affected shipping times in most states and internationally.

Returns and Exchange

You have 10 days to request a refund.  Email your request to returns@culturedesignz.com.  Item must be in the same condition that you received it: unworn, in original packaging, tags attached, and a copy of the receipt.  We do not accept returns on custom orders, so we ask that you carefully review your proof before approving.

If your order is lost or damaged in transit, please contact your local delivery service as Culture Designz cannot be responsible for items once they are in the postal system.

Washing Instructions for Apparel
We suggest machine wash cold, hang dry, iron inside out.

Payment
We accept PayPal and all major credit cards on our secure site.